Consultation Fees – As at 1st July 2026
| Brief Consultation Face to Face / Telehealth | Private Student Concession | $68.50 (Rebate $20.55) $58.50 (Rebate $20.55) Bulk Bill |
| Standard Consultation Face to Face / Telehealth | Private Student Concession | $98.50 (Rebate $45.05) $88.50 (Rebate $45.05) Bulk Bill |
| Long Consultation (Complex needs or > 20 minutes) | Private Student Concession | $138.50 (Rebate $87.10) $128.50 (Rebate $87.10) Bulk Bill |
| Prolonged Consultation (Very complex needs or > 40 minutes) | Private Student Concession | $178.50 (Rebate $128.35) $168.50 (Rebate $128.35) Bulk Bill |
| ATBM – Skin Mapping Photos | First Photos Follow-up Photos | $50.00 (No Rebate) $100.00 (No Rebate) |
Children 15 years old and under: Bulk Billed
DVA Gold Card holders: Bulk Billed
DVA White Card holders: Bulk Billed dependent on conditions
Care Plans: Bulk Billed
Mental Health Care Plans: Bulk Billed
Excisions
A gap payment applies to all excision procedures. This fee is non-rebatable and represents your out-of-pocket contribution toward the procedure. There are no additional costs payable to the practice beyond this amount.
During your initial consultation, your doctor will discuss your recommended procedure with you and provide financial consent, including any applicable fees. You will have the opportunity to ask questions before deciding whether to proceed with your excision.
Medicare Gap Payment Arrangement
For excision procedures, we utilise Medicare’s Gap Payment Arrangement to help minimise your upfront costs.
Under this arrangement, Medicare will send you a cheque (the “pay doctor” cheque) for the remaining Medicare benefit. It is your responsibility to forward this cheque to our practice to finalise payment for your procedure.
If the cheque is not returned, you will be responsible for paying the outstanding balance of your account.
Telehealth Appointments
Telehealth consultations are available to patients who have attended the practice in person within the previous 12 months.
If you have not attended the practice in person within the last 12 months, you may still be eligible for a telehealth consultation. In these circumstances, a fully private fee of $100.00 applies, with no Medicare rebate available. Please note that a telehealth may not be clinically appropriate for all medical concerns, and a face-to-face consultation may be recommended.
Telehealth Fees
Unless otherwise advised, telehealth consultations for patients who do not hold a Pensioner Concession Card or Health Care Card are privately billed in accordance with our current fee schedule.
Payment is required prior to your appointment.
- If you book your appointment through reception, payment will be requested at the time of booking.
- If payment cannot be made when booking, your appointment will remain scheduled as a standard face-to-face consultation until payment has been received, at which time it will be converted to a telehealth appointment.
- If you book online, you must contact reception to make payment before your appointment. Your doctor will be unable to commence the consultation until payment has been received.
Bulk Billing
Telehealth consultations are generally not bulk billed.
Where a telehealth consultation is bulk billed, you will receive a Medicare Assignment of Benefit consent request via SMS or email through AutoMed after your consultation with the GP.
This consent must be acknowledged promptly to authorise the bulk bill. If consent is not received, the consultation may be processed as a privately billed appointment and fees may apply.
Cancellation Policy
If you need to cancel your appointment, we kindly ask that you provide at least two (2) hours’ notice wherever possible.
We understand that exceptional circumstances can arise; however, we appreciate as much notice as possible so that the appointment can be offered to another patient.
Refund Policy
In accordance with our practice policies and procedures, we do not provide refunds.
If a prepaid telehealth appointment is cancelled, the payment will remain as a credit on your account and may be used towards future appointments or services at the practice.
Exceptional circumstances may be considered on a case-by-case basis and are subject to Administration approval.
Medicare Rebate
For eligible services, we can process your Medicare claim electronically at the time of payment.
To receive your rebate, you will need one of the following:
- your EFTPOS card and PIN (linked to a savings or cheque account);
- your mobile phone with an EFTPOS function (digital wallet) linked to a savings or cheque account; or
- your bank account details registered with Medicare.
Please note that Medicare rebates cannot be paid to a credit card. Rebates can only be deposited into a savings or cheque account.
In most cases, your Medicare rebate will be deposited into your nominated bank account within minutes of processing.
Insurance Medicals and Medical Reports
Medicare does not provide rebates for services such as insurance medical examinations, commercial driver’s licence medicals, employment medicals, private medical reports, or other non-Medicare services.
Where a private fee applies, your doctor will advise you of any costs payable by you before the service is provided. In many cases, these services are paid directly by the requesting company or organisation.
Special Services
Some procedures and services incur a private fee regardless of whether you hold a Pensioner Concession Card or Health Care Card. These fees may apply in addition to any Medicare rebate that may be available.
Examples include, but are not limited to:
- Joint injections
- IV fluid administration
- Iron infusions
- Implanon insertion and removal
- Selected dressings
- Some vaccinations
- Travel vaccinations
- Vasectomy procedures
Your doctor will discuss any applicable fees with you before proceeding with your treatment.
Medicare Safety Net
If you or your family incur significant out-of-pocket costs for eligible Medicare services, such as GP visits, specialist consultations, diagnostic imaging, or pathology, you may be eligible for the Medicare Safety Net.
Once you reach the applicable Safety Net threshold, Medicare may provide an additional benefit on eligible out-of-hospital services, reducing your future out-of-pocket expenses.
To receive these additional benefits as a family, you must register your family with Medicare.
For more information, please speak with our reception team or visit the Medicare Safety Net information available through Services Australia.
Payment Policy
Payment is required in full at the time of your consultation or service.
Invoices are issued only in exceptional circumstances and are subject to Administration approval. Where an invoice is approved, an additional administration fee will apply.
Did Not Attend (DNA) Policy
We understand that circumstances can sometimes prevent you from attending your appointment. If you are unable to attend, we kindly ask that you notify the practice as soon as possible so that your appointment can be offered to another patient.
A Did Not Attend (DNA) fee may apply if you fail to attend your scheduled appointment without providing adequate notice.
The current DNA fees are:
- $50.00 for a standard (single) appointment.
- $100.00 for a double appointment.
DNA fees are privately charged and are not claimable through Medicare. Outstanding DNA fees may be required to be paid before future appointments can be booked or attended.
MyMedicare
MyMedicare is the Australian Government’s voluntary patient registration program that strengthens the relationship between you and your regular general practice.
Patients who require long telehealth consultations or GP Management Plans and Team Care Arrangements (Care Plans) are required to be registered with our practice through MyMedicare to be eligible for Medicare rebates for these services.
If you are not yet registered, our reception team will be happy to assist you with the registration process. Registration is free and only takes a few minutes to complete.