Privacy & Email Policy


We are committed to protecting the privacy of patient information and to handling your personal information in a responsible manner in accordance with the Privacy Act 1988, the Privacy Amendment (Enhancing Privacy Protection) Act 2012, the Australian Privacy Principles and relevant State and Territory privacy legislation (referred to as privacy legislation).

 

The Privacy Policy explains how we collect, use and disclose your personal information, how you may access that information and how you may seek the correction of any information.  It also explains how you may make a complaint about a breach of privacy legislation.

 

Click the link for the Australian Privacy Principals.

Hard copies are available at reception.

IMPORTANT INFORMATION REGARDING EMAIL

Increasingly, we all communicate by email.

Whist we are very happy to receive emails, we cannot make appointments via Email.  Please phone 07 55477733 to make appointments.

Please NEVER USE EMAILS FOR URGENT PROBLEMS.  Emails can never replace a face to face consultation and could lead to serious errors and poor advice.

Emails are not considered to be a secure form of communication, so confidentiality cannot be guaranteed.  If we receive an Email from you, we will assume you accept that email is an acceptable modality to you for us to reply.